RELATED IDEAS
BCC/CC replies from timeline as well as other manual emails
Currently we can select to be automatically BCC into manual emails but this does happen when the manual email is sent as a reply from the client’s timeline
Currently we can select to be automatically BCC into manual emails but this does happen when the manual email is sent as a reply from the client’s timeline
Good morning Emma,
I hope you are doing well. I am pleased to advise that your account email address is automatically added as a BCC recipient when replying from a client's timeline, provided the "BCC's on Manual Emails" setting is enabled. If you experience any issues with this feature, please do not hesitate to contact us at brightmanagersupport@brightsg.com.
Many thanks,
Joy