Skip to Main Content
Categories Emailing
Created by Charlie Pym
Created on Feb 6, 2026

Previous Email Field

I would like to see a Previous Email Feild below the current field.

When a client updates their email address, as soon as you change the email address, the history of previous emails are lost from the timeline.

If we put their previous/old email address in this new field, it would keep all the history of old emails on the clients timeline.

  • Attach files
  • David Martinelli
    Feb 17, 2026

    HI there Charlie,

    Indeed. Timeline should keep all correspondence and emails regardless of updating clients' email addresses.

    I hope this idea gets implemented.

    Many thanks,

    David M