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Emailing

"Are you sure?" Safety net when closing an unsaved email

Currently, before you click "send" if a new email is closed by clicking on the cross it is immediately lost forever with no warning or backup. It would be good to have this safety net in place as in other areas of BM or when drafting emails in Out...
Mark Dorrill over 2 years ago in Emailing 3 Planned

Emails stay under client when deleted from Email Manager

Is there anyway that the emails can stay until the client but be deleted from email Manager ? At present if an email is deleted from Email Manager it is also deleted from the Clients timeline.
Guest over 2 years ago in Emailing 0

Better view for emails per client to help us find older emails faster without scrolling through pages

We are just using BM 4 weeks and already its difficult to locate emails when some clients have pages of emails to scroll through, and we dont necessarily know what subject was used on the email sent. Whats it going to be like in a years time ? Is ...
Guest over 2 years ago in Emailing 0

Format the CS01DATA in the new Request for CS01 Confirmation templates

I've trained my clients to check their addresses, officers and shareholders but they now stumble over the new CoHse requirements for a registered email and the "lawful use" statement. I want to be able to somehow highlight or emphasise those 2 poi...
Guest almost 2 years ago in Emailing 1 Already exists

Have a RESEND button for e-mails and signature requests, etc

Our old system had a re-send button , it would be good to have this feature on AM because clients are always losing or deleting e-mails.
Guest about 3 years ago in Emailing 0

Remove (X days until deadline) from automated reminders

Please add the option to exclude the (X days until deadline) from the subject line of automated reminders. Clients are ignoring the content of the reminders which may have an earlier deadline, and only see that they have X number of days to action...
Guest over 3 years ago in Emailing 0

Add a Period Start Date for Tasks

Would it be possible for the team to add in the period *start* date as a variable so we can communicate with our clients more clearly? Example:“Please provide us with bank statements for the period between 1st January 2020_(period start)_ – 31st D...
Miriam Sackie-Mensah over 3 years ago in Emailing  / Tasks & Workflow 0 Will not implement

Disable auto-linking of client emails

In instances where a contact is linked to multiple clients and the same email address is used.Add a setting to disable automatic linking of emails to client allowing the user to link emails to a client via email manager
Jon Ellis over 3 years ago in Emailing 0 Will not implement

Email Viewer

View sent emails
Jon Ellis over 3 years ago in Emailing 1 Planned

Email recipients display and reply all feature for email response

When clients copy in their colleagues/spouses the email feature in BM doesn't show this so I always have to check in Outlook to see who is included in a conversation. If it's more than one person I can't easily reply to all in BM (the solution is ...
Mark Dorrill over 2 years ago in Emailing 0