Emailing

Currently there is no way to see whether a queued email has an attachment without opening the individual email. Users would like an attachment indicator (either a standard attachment symbol or the filename) visible directly in the queue view, to h...

When sending an email thro' Bright you can sent to 1 email address, cc various email address and bcc other email address. After the email is sent and you review this email in timeline, you can only see the email address of person sent the email an...

When I see an email sent from BM come into outlook it looks very unprofessional. There is an awful lot of spacing for some reason and when replying or forwarding an email from within BM the same happens, blank lines added in and new lines created ...

I would like to see a Previous Email Feild below the current field. When a client updates their email address, as soon as you change the email address, the history of previous emails are lost from the timeline. If we put their previous/old email a...

In our email reminders for our MTD IT clients, we are using the following variable in our template %MTDQUARTERLYPERIOD% which is defaulting to "Q1 - 6th April to 5th July", however within the Client Info section under the MTD Quarterly Filings Det...

To add the option to have more than just one PAYE frequency, for clients who have employees that are paid both weekly and monthly. Then If you want to email a specific message to clients who pay employees weekly, it would be useful to be able to f...

It would be helpful to have auto message templates for receiving records for different services, rather than one generic one. This would allow us to adapt the information, such as turnaround times, dates etc, rather than manually changing each one.

Please make it so that it is possible for add standardised attachments to templated emails so that when sending an email at a workflow step, the email template also has an attachment

It is great that CC has been added when one sends emails to contacts. However, this option is not available yet in automated emails. It would be great to have this added too as it would be a very useful addition to the emails automation program. T...

Placeholder [%MTDQUARTERLYPERIOD%] in email templates returns the current quarter based on time of year. If used, this perhaps may cause some confusion with clients. Proposal Please consider adding a new placeholder, to provide calculated numerica...