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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...

All ideas

Archiving custom forms

Currently in order to tidy up custom forms you can only delete them. This then deletes any associated and completed client forms. I would like to be able to tidy up the forms page so it's easier to identify the form I need to enable.
Guest about 2 years ago in  0

Add marriage dates for clients

A place to store the date someone's marital status changed
Guest about 2 years ago in Clients 0 Planned

Allow easier transfer of work in progress from one client to another

If time has been posted against an individual client and is to be charged to the partnership or company it is very long winded to transfer each line individually (edit - change client - save & view time - work in progress - search individual c...
Mark Dorrill over 1 year ago in Time 2

Bulk re-assign staff task assignees

It is great that tasks can be bulk re-assigned by selecting them all in the tasks list. However, it does not re-assign the staff tasks assignees in the client record. It would be great if that option was added when re-assigning tasks. Either you j...
David Martinelli over 1 year ago in Tasks & Workflow 0

Improve integrations with FreeAgent

It would be more useful if invoicing functions were available with FreeAgent, there is no point in integrating with FreeAgent at the moment as it doesn't appear to have any functionality.
Guest about 2 years ago in Invoicing & Finance 0

Improved resources organisation

Currently the resources section cannot be categorised or filters, and when attaching resources to emails to clients, it can be quite difficult to find the one you want. Perhaps a search option or categories for resources would improve this.
Guest about 2 years ago in Emailing 0

Quick Edit Target Date in Task List

Be able to quickly edit the target Date on a task in cases where there maybe a client dealt (missing docs etc) without having to open and edit the entire task - too many clicks.
Jon Ellis about 2 years ago in Tasks & Workflow 1

Notifications administrators settings

When allocating a staff member as client's manager, they receive notifications for everything to do with the clients they manage (accounts, bookkeeping, payroll, companies house changes, etc.). As a lot of staff members work on different aspects o...
David Martinelli about 2 years ago in Administration 1

Ability to format invoices into own design etc and remove discount

Have the ability to format the invoice style within settings in perticular remove discount
Guest about 2 years ago in Invoicing & Finance 0

We have PAYE workflows that show up at the start of every month. block them from showing up until the 20th

No description provided
Guest 9 months ago in Tasks & Workflow 1 Already exists