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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED BrightManager Public API — Read-Only (Clients & Tasks)
We're exploring a read-only public API for BrightManager, and want to hear from interested practices. Clients Tasks Custom fields Workflow status Read-only — no write/update actions Who this is for: Practices keeping data current in ...

All ideas

Request documents from 'a' client not global.

I want to be able to request a document/s from a single client only
Guest 7 months ago in Documents 1

Increase capability for automated emails

Create custom emails from more fields within a client file. For example where a companies year end is approaching, allowing ane automated email to the customer informing them and possibly arranging a meeting etc. At current, capacity for custom au...
Guest almost 2 years ago in Emailing 0

AI-Assisted Task Prioritisation

Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...
James Reilly about 1 year ago in Artificial Intelligence 0

Latest Action - Add to CreateTime log - Advanced

Timesheet - create Time log - in the Advanced section could the tasks ' Latest action' dropdown be included as an option for each log. I feel this would save duplication between updating tasks and time log . thks
Guest about 1 year ago in Time 3 Need more feedback

Reduce the Amount of Compulsory Columns on Prospect List

Currently, the Prospect List columns that show up by default and cannot be toggled off are Terms Signed/ Registration Fee Paid Welcome email Tel number Mobile number Email Proposal email sent Last call Photo ID verified Address verified It would b...
Guest over 2 years ago in Clients 1

Ability to copy existing recurring task

I'd like to be able to copy an existing recurring task to simply add it for a new client rather than having to create a new one from scratch each time. Inevitably I do something slightly different time.
Mark Dorrill over 2 years ago in Tasks & Workflow 1 Planned

Overview page - we nee an option to analyse 'last month'

Overview page - we nee an option to analyse 'last month' We need a drop down stating ‘last month’ as we are tracking income Tax returns at are due on 31/10/2024 for hard copy returns and 14/11/2024 for online returns but the deadline on the system...
Guest almost 2 years ago in Dashboard 0

Staff members screen as list

On the screen https://manager.brightsg.com/staff we see the staff displayed on nice cards with their details. This is good if you have a few staff. If there are 100 staff members it's a bit of a faff scrolling. It would be nice to have a table/lis...
Guest 8 months ago in Other 0 Planned

Include services from sales invoices within the export file

Allows us to import these into our accounting software by service to allocate to correct sales category Allows for better reporting based upon sales invoices raised by service category
Wilfred Rhodes 8 months ago in Invoicing & Finance 0

WIP

Currently you can only search by client name on WIP, it would be really helpful to search by client internal reference
Guest 8 months ago in Time 0 Already exists