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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Viewing Email Attachments

Allow us to view email attachments in the outgoing drafts without having to go in to the email.
Guest over 2 years ago in Emailing 0

Bulk move folders

The ability to move a folder of documents or multiple folders of documents to tidy up the filing would be hugely helpful.
Guest over 2 years ago in Documents 1

Client search bar to show a list of recent items

This could help speed up the search and provide a more convenient way to navigate to client records.
Miriam Sackie-Mensah almost 2 years ago in Clients 1

Expand Deadline calendar

The current deadline calendar only covers half of the screen. It would be useful to fill up the whole screen so I can see more days and tasks.
Miriam Sackie-Mensah almost 2 years ago in Tasks & Workflow 0

It would be beneficial to create a possibility to be able to mark fields in Custom Forms as mandatory.

The issue we're encountering is that some clients skip several questions on our SA checklist created as Custom Form but can still submit the form. Consequently, we have to reach out to them externally (since the Custom Form reminders become ineffe...
Guest almost 2 years ago in Documents 0

The Overview is a waste of time

The Overview gives me no useful information and is not drillable, so I cannot even see which client(s) graphs, etc relate to. It needs a drastic overhaul. I find that using AM at partner level is very difficult. There is (or appears to be – if the...
Guest almost 3 years ago in Dashboard 0

Increase capability for automated emails

Create custom emails from more fields within a client file. For example where a companies year end is approaching, allowing ane automated email to the customer informing them and possibly arranging a meeting etc. At current, capacity for custom au...
Guest over 1 year ago in Emailing 0

have a daily worktray of tasks (with tasks given the option to add a 'schedule date' ) or expand the API options for Trello integration

I suffer from task overwhelm and despite the recent introduction of workflow, feel the tasks screen can be further improved instead of constantly filtering the tasks list, to see quickly what I need to do for the day. And so it would be great to h...
Guest about 3 years ago in Tasks & Workflow 1

WIP - report showing current v cleared

Rather than having to download an export for the current and cleared WIP it would be very useful to have an option to select both onto one download or have an export comparison download.
Guest about 1 year ago in Reporting 0

Tasks- Progress note

Would it be possible in relation to adding a progress note in a Tasks I can add additional text to the latest progress note, as currently a new progress note must be added . Whereas I can add additional text to a progress note in the service Detai...
Guest about 1 year ago in Tasks & Workflow 0