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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Bulk Action - Tasks update

This idea is from a controllers point of view .Would it be possible to have the ability to bulk select clients and update deadline date rather than having to update the deadline field by Client. If this was possible other fields like progress note...
Guest about 1 year ago in Tasks & Workflow 1

Progress notes That appears in task line (when open) Can they show the name of writer

Great improvement to have the names of the writer of note within the note section (History), Is it possible to have the History description to appear on the task once you open it to full view (yellow in attached Doc) This will mean we will see the...
Guest about 2 years ago in Tasks & Workflow 1

Sort by Records Received Date

No description provided
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 1 Already exists

Overview page - we nee an option to analyse 'last month'

Overview page - we nee an option to analyse 'last month' We need a drop down stating ‘last month’ as we are tracking income Tax returns at are due on 31/10/2024 for hard copy returns and 14/11/2024 for online returns but the deadline on the system...
Guest over 1 year ago in Dashboard 0

Custom PAYE Frequency

Option to change the payroll frequency.
Miriam Sackie-Mensah about 3 years ago in Administration / Clients / Other 0

Sort Workflow Templates

If workflow manager either sort alphabetically or add sorting to the columns to make it easier to find templates for editing
Jon Ellis about 3 years ago in Tasks & Workflow 0 Already exists

Task time allocation and view time spent to date

We need to be able to allocate a time limit to each job and be able to see accurately how much time has been spent against that job for staff to view. As an example, we might agree with a client that we will do 3 hours book-keeping each month. We ...
Guest about 1 year ago in Tasks & Workflow 3

Send SMS messages with the practice name to prevent them going to spam

Is it possible to add a practice name when sending out SMS messages? Some clients have reported messages received (reminders / Meeting invites etc) being designated as Spam. This would prevent Clients ignoring messages.
Guest 7 months ago in Other 0

Add an MTD threshold box to have a less than £20k turnover option

MTD threshold box to have a less than £20k turnover option - can't understand why it hasn't been added with the other boxes. We understand there is no date for these but it would still be useful to keep track of them.
Guest 7 months ago in Clients 0

Reduce the Amount of Compulsory Columns on Prospect List

Currently, the Prospect List columns that show up by default and cannot be toggled off are Terms Signed/ Registration Fee Paid Welcome email Tel number Mobile number Email Proposal email sent Last call Photo ID verified Address verified It would b...
Guest about 2 years ago in Clients 1