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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Document signing overview widget needed on dashboard

Having a overview widget on the main dashboard, showing number of documents waiting on client approval, and number of documents approved/signed by clients. Having the notifications icon listing all the actions can create a long list to wade throug...
Guest about 3 years ago in Dashboard 0

Auto Generate Internal References for Clients

When setting up a ne client, have an option to Auto generate an reference. Have a couple of option, First 4 letters the 3 numbers, or Partner initials and a 3 digit number.
Guest about 3 years ago in Administration 1

Clients has signed notifications

Some thing that I have been meaning to ask, and something that can cause us issues, is that when a member of staff sends a document to a client for e-signing, they might not necessarily be the person that is named as the manager on the system, so ...
Guest about 2 years ago in Emailing 3

Clients mass update

It would be useful to be able to select clients and then mass update them. For instance, when you create custom fields in AM, then you would not have to access clients individually and update them one at a time. Obviously, this would only work for...
David Martinelli about 3 years ago in Clients 3

Hide service fees - user level setting

Feature request: Hide service fees per user settings It is not currently possible to customise staff access to hide service fees. It would be positive to see this feature added, perhaps added as an extension of 'Hide Fees Projection' option under ...
Guest over 1 year ago in Clients 0

Add Note always visible on client landing page

Feature request: 'New Note' button always visible on client landing page. Save time (and page-loads) by adding a feature to enable 'New Note' on the client landing page, instead of having to navigate to Timeline to post a note.
Guest over 1 year ago in Clients 1

Task frequency to be increased to 3 years

We added some services under the "services required" section that recur every three years. its related to the Limited companies. We are looking to see the task for that service to be renewed every three years. The maximum available frequency perio...
Guest 11 months ago in Tasks & Workflow 0

Setting default lunch/break in timesheets

Adding in default lunch / break slots for all staff instead of manually inputting lunch breaks each day
Guest 11 months ago in Time 0

Freeze organisation name on the client file when scrolling down

No description provided
Miriam Sackie-Mensah almost 2 years ago in Clients 0

Drag and Drop Tasks

If there is a possible option to create a to-do list within AM based on the jobs i.e. list tasks in a custom order rather than based on deadline date that would be very useful
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 0