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Emailing

Allow multiple email addresses for individuals

Company email field allows multiple addresses separated by a comma but on an individuals account (Self Assessment client for example) it won't accept multiple email addresses so it means we can't include those clients in a mailshot for example the...
Guest about 2 years ago in Emailing 0 Already exists

Why can’t we manually turn ON email automation individually for select few clients ONLY?

Our firm has 600+ clients recently input on BM and we are successfully using task function. We now would like to begin to use email automation on a test basis. We have been advised by BM that we would have to turn ON email automation globally (s...
Guest over 1 year ago in Emailing 0

Payment reminders

can it please not have data reminding just the date - when there are too many reminders left let’s say 100 weeks cannot go through them on the same date with let’s say 20 days reminding left - then if we do it 2 days later - we need to change all ...
Guest over 1 year ago in Emailing 0

Include form name in form approval e-mail template

At the moment the e-mail template just says a document is waiting for approval. The e-mail address may be used by the client for several businesses, so the e-mail template should state the business name and the template/document name.
Guest almost 3 years ago in Emailing 0

Enable "preffered name" as a merge field for emails

No description provided
Guest over 1 year ago in Emailing 3 Already exists

I would like to send a recurring monthly email to all clients requesting that they must inform me immediatley of any changes to their ID.

I would like to send a recurring monthly email to all clients requesting that they must inform me immediatley of any changes to their ID. Is this possible and if so could you explain how please.
Guest almost 2 years ago in Emailing 0

when sending invoices from accountancy manager, it would be useful if there is an alternative copy email address so i can copy the invoice email to my accountancy software.,

Instead of any invoices generated by accountancy manager and copied to my email address, i woud like the copy to be sent to a different email address (my software)A great deal of clients would also like invoices to be sent to a different email add...
Guest almost 2 years ago in Emailing 0

Don't use trans clients' deadname in email subjects or recipient names

I'm trans and most of my clients are trans, and many have huge sensitivity around seeing their deadname. Legal names must be used on legal documents but legal name is NOT required for communications. Instead a Preferred name is present for a clien...
Guest about 2 years ago in Emailing 0

Don't send reminder emails over the weekend for some clients

Majority of the clients are okay with receiving email reminders over the weekend. For those who prefer not to be contacted over the weekend it would be nice to opt them out in automation settings.
Miriam Sackie-Mensah about 2 years ago in Emailing 0

Allow Client Manager to remove emails allocated to a client

Currently only the person who sent or received an email can reallocate emails from being allocated to clients. It would be useful to allow the Client Manager the option to remove irrelevant emails from the Client timeline rather than relying on ot...
Guest about 2 years ago in Emailing 0