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Pinned ideas

PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...

All ideas

Client List - differentiate between a Director Self Assessment & Individual/Sole Trader Self Assessment

It is not possible to differentiate between a Director Self Assessment Client and an Individual/Sole Trader Client when sending a bulk email to self assessment only clients as they all use the Self Assessment Service which is the only field you ca...
Guest 4 months ago in Clients 0

Exported client data to show 'Latest Action' detail

When exporting filtered client lists to check statuses for VAT or Accounts, it currently just shows the 'Latest action Date' but not what the latest action relates to - can we have this detail added so that is is visible on the exported excel sheet.
Mairéad Swanton 10 days ago in Other 1 Already exists

Complete a task via timesheet

For regular tasks such as VAT returns, the BrightManager task process involves logging time and then completing the task so that the next quarter is pulled through. It would be great if there was a button on the timesheet entry screen which asked ...
Guest about 1 month ago in Tasks & Workflow 0 Planned

Improve Timeline View

The timeline view has too much detail and is hard to find a specific item you want. An option for single line view, and additional filters, to highlight emails with attachments, task changes, and automatic emails, would make it easier to navigate.
Guest 8 months ago in Clients 0 Planned

Link from HMRC

To have Bright Manager link to HMRC record for Self-assessment clients to populate a field "HMRC expects payment of £"
Guest over 2 years ago in Clients 7 Planned

Intergrate InformDirect

It would benefit everyone who uses BM and Informdirect as you'd only have to input the data once.
Guest 3 months ago in Administration 4

Task based calendar/diary

Problem: You know what needs to be done but don't know when to do it based on availability or what to prioritise. Solution: Like with the deadline calendar and target date calendar, an option to link a task to a 'Diary/calendar' selecting start da...
Guest 4 months ago in Tasks & Workflow 0

A dedicated search bar for quickly filtering the “Registered on Portal” or “Not Registered on Portal” client lists.

No description provided
Luminita Vasilos 3 months ago in Client Portal 0

Workflow Bulk move

You can Bulk move tasks but the work flow remains allocated to the original staff member. so now 2 staff members are showing the task Ideally an option to bulk move the Workflows at the same time
Guest about 1 month ago in Tasks & Workflow 1 Planned

Dark mode

Please consider adding a dark mode to the website.
Richard Welbourne 4 months ago in Dashboard 1