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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...

All ideas

An automatic notification feature when a client registers on the portal

No description provided
Luminita Vasilos about 2 months ago in Client Portal 0 Planned

To make the Risk Tab customisable.

To be able to customise the Risk tab with our own set of questions. We use ICAEW guidance and have a very specific risk assessment for our clients especially international clients. The risk assessment in BM is not useful to us and we cannot amend ...
Guest over 2 years ago in Administration 5

exclamation mark on task

To make exclamation mark on tasks more versatile, instead of saying missing information when there isn't anything missing, it should say ' see urgent note' saves confusion if there is missing information for the client or not
Guest about 1 month ago in Tasks & Workflow 0

Previous Email Field

I would like to see a Previous Email Feild below the current field. When a client updates their email address, as soon as you change the email address, the history of previous emails are lost from the timeline. If we put their previous/old email a...
Charlie Pym 4 months ago in Emailing 2

Add section "Knowledge Hub"

I would be great if we could have a section called "Knowledge Hub" visible for all clients where we post tax updates or general information
Guest about 1 month ago in Client Portal 0

Tax Paid Button

When I record tax liabilities for a client (e.g. income tax, corporation tax, VAT), once the client confirms that the tax has been paid, there is currently no easy way to mark this amount as “paid”. At the moment, I have to manually go back into t...
Guest 5 months ago in Clients 0

two way API

it would be useful to have an API for zapier or power automate so that we can pull client information automatically from bright manager. weekly, monthly reports are often required. however it would be useful to be able to automate an email to the ...
Guest about 2 months ago in Artificial Intelligence 0

Date Search on Timeline

I would like to be able to search on the individual client timeline by a date filter.
Guest 3 months ago in Other 0

Improve email format in BrightManager

When I see an email sent from BM come into outlook it looks very unprofessional. There is an awful lot of spacing for some reason and when replying or forwarding an email from within BM the same happens, blank lines added in and new lines created ...
Guest over 1 year ago in Emailing 4 Planned

Duplicate/batch time entries

It would be useful to be able to copy an existing time entry into another day, or be able to input multiple days time entry at once, where there is for example a longer period of leave, or an extended period working on one job/task
Guest about 2 months ago in Time 0