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PINNED Improved notification system
Currently, the notification system can become quite full very quickly. It would be useful if there could be an option to have more visible notifications - either linked through our emails or an section that indicates more urgency, with a pop up fe...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

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Showing 545 of 545

Using more of the HMRC API

At present, we have to manually check HMRC to confirm whether a client has an outstanding Self Assessment balance. If BrightManager could pull in the SA liability amount directly from HMRC (with client authorisation) and display it within the clie...
Guest 3 months ago in Clients 2

Notifying staff clients are on stop

If a client is on stop/hold as they owe money, If there was a way to notify all staff members that a client is on hold BEFORE they do any more work for them that would be ideal, At the moment I am adding this info to Urgent notes but unless you ph...
Vanessa Ennis about 1 year ago in Invoicing & Finance 1 Planned

Make the ability for more than one director to sign the Letter of engagement

Make it simple for all directors to sign the letter of engagement for the company.
Guest 4 months ago in Client Portal 0

Meeting calendar to synchronise with Office 365

The meeting calendar would me much more useful if it synchronised with office/teams
Guest 2 months ago in Integrations 0

Improve email format in BrightManager

When I see an email sent from BM come into outlook it looks very unprofessional. There is an awful lot of spacing for some reason and when replying or forwarding an email from within BM the same happens, blank lines added in and new lines created ...
Guest 11 months ago in Emailing 3

Allocate 3rd Party consultancy Fees to client WIP ledger

We incur 3rd party fees/invoices/costs on behalf of our clients. We require Bright Manager to be able to allocate these costs to clients in the wip ledger, to enable these costs to be included in invoices when issuing client invoice/fee
Guest 3 months ago in Invoicing & Finance 0

Equal treatment of both "Primary" and "Secondary" (or more) contacts

We recently signed up a ltd company with two directors, both want to be treated as equals, no buts or ifs, both should get the same email at the same time, same document uploaded at the same time, call it what you will, all in equal measures, alwa...
Guest over 1 year ago in Clients 3

Add CC for automated emails

It is great that CC has been added when one sends emails to contacts. However, this option is not available yet in automated emails. It would be great to have this added too as it would be a very useful addition to the emails automation program. T...
David Martinelli 4 months ago in Emailing 0

Start a time recording at the previous end time

Timesheet segments are in 15m intervals, so if a box is clicked it will start at 00, 15, 30 or 45. If there is a time entry already recorded on a day, it would make sense for the next entry to automatically begin at the end of this previous entry....
Guest about 2 months ago in Time 0

Stop reminders being sent for documents that have already been eSigned

Esign reminders are currently prepared and polled 24 hours in advance before sending. If a client signs a document within this time, the reminder is still sent unless manually cancelled. An easy change would be to be able to set a custom creation ...
Guest about 1 year ago in Documents 1