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PINNED Default Document Folder Structure
In addition to the failure of Bright Manager to enable accountants to set up a default document folder structure e.g. Documents from accountant Documents from client Out of date and amended documents Scanned documents to client I understand that c...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

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Showing 545 of 545

Client Portal - Clients cant find documents

It would be better if when the client lands into the portal from the email link, that they can see straight away what we have just uploaded for them, either by them clicking on a notifications bell/button, that has a number of 'unread' notificatio...
Guest 4 months ago in Client Portal 0

Contacts form is for UK I need Irish version

On the Contacts tab in clients where you can add contacts associated with the client that are not or do not need to be set up on BM, it is for the UK, is there anyway to change it to Ireland version so it says PPS number not NI number etc I have a...
Vanessa Ennis about 1 month ago in Administration 0

Improved notification system

Currently, the notification system can become quite full very quickly. It would be useful if there could be an option to have more visible notifications - either linked through our emails or an section that indicates more urgency, with a pop up fe...
Guest over 1 year ago in Administration 1

Add ability to amend individual fields directly from the Client List.

It would be useful to be able to change fields directly from the Client listing, so that it isn't necessary to go into the full client record. I'm specifically referring to fields which have are in a drop-down format, such as the assigned manager/...
Guest 5 months ago in Clients 2

Add attachments to email templates

Please make it so that it is possible for add standardised attachments to templated emails so that when sending an email at a workflow step, the email template also has an attachment
Guest over 1 year ago in Emailing 0

Need an app

Using AM on mobile browsers just doesn't work, an app that would allow: Access to client info View tasks Add tasks Add notes For when I'm not at the laptop but I want to add something.
Guest over 2 years ago in Other 2

PDF Merge software built in to AM to create a pack for signing

To create a final Accounts pack of Accounts, CT Return and Accompanying letter would make life easier for clients as only "one pack" to sign rather than multiple docs.
Guest over 2 years ago in Client Portal 0

document upload notification to all associated staff

It would be useful if the staff associated to the client in staff tasks were notified of clients uploading documents not just the manager of the client as it is more relevant to them.
Guest 6 months ago in Clients 0

Will you be upgrading the AML functionality for the new Companies House Legislation

With the upcoming changes to director verification from Companies House, it looks as if some software is adding ID verification functionality, is this something that is in the pipeline for Bright Manager to augment the Veriphy functionality?
Guest 10 months ago in Administration 5 Planned

We should be able to specify a default folder structure for all clients

I REALLY, REALLY, do not want to have to remember to switch on Visibility: Allow Client to View & Download EVERY TIME I upload a document. It is a waste of my time and my staff’s time. We would not want to hide uploaded documents from clients ...
Guest almost 2 years ago in Documents 2