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PINNED BrightManager Public API — Read-Only (Clients & Tasks)
We're exploring a read-only public API for BrightManager, and want to hear from interested practices. Clients Tasks Custom fields Workflow status Read-only — no write/update actions Who this is for: Practices keeping data current in ...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Complete a task via timesheet

For regular tasks such as VAT returns, the BrightManager task process involves logging time and then completing the task so that the next quarter is pulled through. It would be great if there was a button on the timesheet entry screen which asked ...
Guest 5 months ago in Tasks & Workflow 0 Planned

Date Search on Timeline

I would like to be able to search on the individual client timeline by a date filter.
Guest 6 months ago in Other 0

Ability to create letters

It would be great to be able to create letters for posting within AM, using the data already held. Not only would client addresses etc be pre-populated, but the letters would be retainied 'in the cloud'
Guest over 3 years ago in Documents 6

cc'ing of Emails | Option to see all emails cc'ed when looking back on an email sent

When sending an email thro' Bright you can sent to 1 email address, cc various email address and bcc other email address. After the email is sent and you review this email in timeline, you can only see the email address of person sent the email an...
Guest 3 months ago in Emailing 1

Whatsapp integration

Either into the timeline or under its own tab. Much more useful than SMS integration. Used by 75% of clients (no matter how much I continue to use email!)
Mark Dorrill over 2 years ago in Integrations 3

Automated Client Onboarding

Problem: Onboarding a new client involves repetitive and manual tasks: entering client information, conducting AML checks, and setting up records in BrightManager. This process is time-consuming, error-prone, and often delayed due to data collecti...
James Reilly about 1 year ago in Artificial Intelligence 0 Planned

Add section "Knowledge Hub"

I would be great if we could have a section called "Knowledge Hub" visible for all clients where we post tax updates or general information
Guest 5 months ago in Client Portal 0

Cross Billing

For a married couple, we may invoice both partners in one invoice on separate invoice lines, instead of issuing a separate invoice for each individual. Therefore, it would be useful for the 'Allocate to Invoice' function to allow WIP to be assigne...
Guest 10 months ago in Invoicing & Finance 1

Edit payment method in invoice settings

The dropdown for 'payment method' isn't editable within invoice creation. We have clients that pay by DD for example, but there is no option for this or to be able to edit this. It would be good to be able to change this
Keiran Pearce about 2 months ago in Invoicing & Finance 0

Time by client

Can we enable an option so that we can see the Time spent ( with chargeable and also non-chargeable) on a client by individual staff member.
Guest 3 months ago in Administration 0