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Pinned ideas

PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...

All ideas

Whatsapp integration

Either into the timeline or under its own tab. Much more useful than SMS integration. Used by 75% of clients (no matter how much I continue to use email!)
Mark Dorrill over 2 years ago in Integrations 3

Reminder from BM once AML ID has expired to get new ID (POA + Photo ID)

It would be very useful if a task was auto generated to remind us to follow up on expired ID's (POA and Photo ID's) once AML is done for a client.
Guest over 2 years ago in Clients 1

Time Budgeting And Productivity Reporting

Provide reporting on estimated vs actual time taken on tasks and analysis of averages etc to allow for review and adjustment of fees.
Jon Ellis about 3 years ago in Invoicing & Finance / Reporting 4

Automated emails subject line editing - allow using clients & accounts variables

It is great that we can now edit automated emails subject lines. However, I have just found out from the support desk that clients and accounts variables cannot be used when editing automated emails subject lines. It would be useful to be able to ...
David Martinelli over 1 year ago in Emailing 0 Planned

Feature Request – Integration with Ignition

It would be extremely beneficial if Bright Manager integrated with Ignition. Many practices use Ignition for proposals, engagement letters and recurring fee collection. Currently, this requires duplicate data entry between systems. An integration ...
Guest 4 months ago in Integrations 0

Feature Request – Global Document Library with Multi Client Distribution

It would be extremely helpful to have a Global Document Library within Bright Manager. At the moment, if we want to share a standard document (for example payroll forms, brochures, guidance notes, etc.), we have to upload the same document individ...
Guest 4 months ago in Documents 0

A deselect all box for the client list when bulk emailing

Could we have a deselect all/select all button at the top of the client list for emailing? I appreciate we can filter the client list as much as possible but there will still be times when we want to select certain clients to receive a bulk email.
Liz Coleman about 1 year ago in Emailing 1

Integration between AM and TaxCalc

Many practices use AM and TaxCalc has to have a large percent of market share for Tax/Accounts prep. Once upon a time, there were plans to integrate the two TaxCalc practice management is terrible, and they would gain from having some integration
Guest about 3 years ago in Integrations 2 Will not implement

Insights permissions to be provided to managers

The insights tools - allowing for easy filtering of WIP and chargeable time - can only be provided to people if they have full access. It would be great if this could be provided as a module that can be toggled on/off to certain individuals in the...
Guest about 2 months ago in Reporting 0

Dashboard Deadline List View

BM is currently missing a key feature that most accountants expect from practice management software: a clear, list-based view of upcoming deadlines on the dashboard. At present, deadlines are displayed mainly in graph format, which is not practic...
Guest 6 months ago in Dashboard  / Reporting 0