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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED Default Document Folder Structure
In addition to the failure of Bright Manager to enable accountants to set up a default document folder structure e.g. Documents from accountant Documents from client Out of date and amended documents Scanned documents to client I understand that c...

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Automated intake checklist that verifies required uploads and validates tax-year coverage (bank statements/invoices/etc.) with instant flags.

Problem / why it’s usefulWe lose a lot of time on back-and-forth because clients upload incomplete information (e.g., invoices but missing bank statements), or upload documents outside the relevant tax year. This causes delays, repeated chasing, a...
Guest 3 months ago in Documents 0

Ability to change when BrightManager notifies you of upcoming task deadlines

It would be very helpful if, instead of the standard notification system that is in place (which seems to notify you around 1 day before a task becomes due, you could set up when you want to be notified by the system of upcoming tasks. For example...
Guest 11 months ago in Tasks & Workflow 0

Hide selected clients from users

Hiding sensitive clients from certain users, we have some very sensitive clients that we do not want all users on BM to be able to access their data. We can do this in our other systems but this feature is missing in Bright Manager.
Guest about 2 years ago in Clients 0

SIC Code

Show all of the companies SIC codes in their database rather than just the first
Guest about 2 years ago in Clients 0

More than one email address notified of approval of portal documents

At the moment only the client manager receives an email on the signing of a document, it would be really helpful if more than one person did so that if someone is away there is always a backup.
Guest 8 months ago in Client Portal 0

Start a time recording at the previous end time

Timesheet segments are in 15m intervals, so if a box is clicked it will start at 00, 15, 30 or 45. If there is a time entry already recorded on a day, it would make sense for the next entry to automatically begin at the end of this previous entry....
Guest 6 months ago in Time 0 Planned

Second client email

Clints often have a work and personal email. There should be an option for a second email address for the client . This was a requts for a second email address for one of teh contacts, not another contact. I donlt think this facility exists curren...
Guest over 1 year ago in Clients 0 Already exists

New tasks list - timesheets tab

On the new tasks list, on the side panel, it would be great and useful to have a 'Timesheet' tab added so controllers can check how much time has been spent on the task, by whom and the last time when time was logged on a task
David Martinelli 11 months ago in Tasks & Workflow 3

Bulk upload for second contact

When uploading documents where only the second contact is registered, you cannot make the bulk upload visible to the client, they have to be done individually by editing each document. This then generates an email for each document which is exactl...
Guest 3 months ago in Client Portal 0

To be able to set staff working hours on timesheets

On timesheets, the total hours for the week should be able to be set to staff working hours rather than a 24 hour clock.
Guest about 1 year ago in Time 0