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PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

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Showing 545 of 545

Latest Action - Add to CreateTime log - Advanced

Timesheet - create Time log - in the Advanced section could the tasks ' Latest action' dropdown be included as an option for each log. I feel this would save duplication between updating tasks and time log . thks
Guest 5 months ago in Time 3 Need more feedback

Can we have the facility to download one WIP report sorted by Manager instead of having to produce say 10 individual manager reports which is currently the case. We just want it all on one single report by manager.

No description provided
Guest 3 months ago in Reporting 0

Report completed/incomplete risk assessments

Currently there is no way to report if risk assessments have been completed. We are able to determine the level of risk using the field "Client Risk Level", however this filed can be manually updated by staff and doesn't guarantee that a risk asse...
Guest about 1 year ago in Reporting 0

Client ID expiry reminder

Keeping track of clients ID expiries would b very useful to ensure compliance with AML regulations. I have been able to set up a new field on the clients file to allow me to put the date in but it doesn't covert to a task so there are no reminders...
Guest almost 2 years ago in Clients 0

Assign Staff to Teams

Be able to group staff; e.g. Tax team / accounts team/ managers / or whatever you like. The ability then to allocate sub-tasks to a group rather than individual staff members.
Miriam Sackie-Mensah over 2 years ago in Administration / Other 1

Recurring Invoicing

Add a function to allow recurring invoicing including an approval process and a report/summary of all recurring invoices
Jon Ellis over 2 years ago in Clients / Invoicing & Finance 4 Need more feedback

Bulk edit/delete option on queued mass emails

An issue I have found with queued mass emails is that if I notice a typo once the emails are queued and pause the queue, I am unable to bulk edit the email to correct the typo, this can only be done by going into each individual email and with a p...
Guest 11 months ago in Emailing 0

Export Timeline

The ability to export the timeline as a PDF and/or editable word document. This would be useful where the client requests a history of communication or for any audit purposes.
Guest 11 months ago in Emailing 1 Already exists

client type - Soletrader

To have sole trader as a selectable client type
Guest about 1 year ago in Clients 0

An indication of which client's have been invited to the portal

We are currently working through our client list and getting them signed up to the portal in blocks, we dont currently have the automated email switched on as we want everything perfectly integrated first. When we inivite someone to the portal, th...
Guest 9 months ago in Client Portal 0