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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED BrightManager Public API — Read-Only (Clients & Tasks)
We're exploring a read-only public API for BrightManager, and want to hear from interested practices. Clients Tasks Custom fields Workflow status Read-only — no write/update actions Who this is for: Practices keeping data current in ...

All ideas

Recurring Invoicing

Add a function to allow recurring invoicing including an approval process and a report/summary of all recurring invoices
Jon Ellis over 3 years ago in Clients / Invoicing & Finance 5 Need more feedback

Tasks filters and sorting improvements - Task Assignee

Hi there, I would like to suggest an improvement idea in order to be able to quickly find the information and data users are after. Could you please add a 'Task Assignee' field in task filters, for all users and also in the Insights module? Indeed...
David Martinelli 7 months ago in Tasks & Workflow 2

To be able to set office hours so automated emails don't go out after hours

Our office hours are 8:30am-5pm. We ask our staff not to send emails out of hours but then we have automated emails going out at 18:09 which goes against our policies. We were told the only way to do this would be to manually pause and unpause the...
Guest over 2 years ago in Emailing 2

Template Variable for Good Morning/Afternoon

It would be very useful to have a variable in the template email section that automatically populates either good morning or good afternoon.
David Cronin 4 months ago in Other 0

Open Document Jpeg, Files

As documents are readable on PDF, it will be great if we can open the documents on Jpeg without downloading that will give great strong positivity to the product. Secondly if we can move the documents that will take lots of work load from our shou...
Guest about 1 year ago in Documents 0

Invoice Template

The Invoice template colums use a lot of space on the Invoice and leave very little for the description. It would be useful to be allow the user to amend the Invoice template to reduce the number of colums as this would allow better descriptions o...
Guest 11 months ago in Invoicing & Finance 0

An indication of which client's have been invited to the portal

We are currently working through our client list and getting them signed up to the portal in blocks, we dont currently have the automated email switched on as we want everything perfectly integrated first. When we inivite someone to the portal, th...
Guest over 1 year ago in Client Portal 0

Notification when docuemnt uploaded

When we receive the notification that a client has uploaded a document it would be useful if we could click on the notification, and it takes us to the document. When a client creates several folders but doesn’t necessarily put new documents in th...
Guest about 2 years ago in Documents 0

Second client email

Clints often have a work and personal email. There should be an option for a second email address for the client . This was a requts for a second email address for one of teh contacts, not another contact. I donlt think this facility exists curren...
Guest almost 2 years ago in Clients 0 Already exists

Referral counter

Example, client A has referred 10 clients this year who have onboarded. It would be useful to click on a section where we can see who has referred who instead of having to click on each client to see who referred them.
Guest almost 2 years ago in Reporting 1 Planned