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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Request documents from 'a' client not global.

I want to be able to request a document/s from a single client only
Guest 4 months ago in Documents 1

Add 'High Importance' on email

Currently it's not possible to flag an email as 'High Importance' and it definitely should be there as an option.
Mairéad Swanton over 1 year ago in Emailing 0

Intelligent Email Management

Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
James Reilly 11 months ago in Artificial Intelligence 0

Task Latest progress Note - allow editing

I feel it would be a good idea to allow editing of the 'latest progress note' and previous progress notes . Simple things like wrong spelled words currently can't be updated .
Guest 11 months ago in Tasks & Workflow 0

Zapier - make all data fields available

The data fields that are currently available to Zapier are fairly limited. There is quite a lot of information collected in our CRM that I want to push into AM when a prospect becomes a client that I still have to do manually, and similarly data w...
Guest about 3 years ago in Integrations 2

Kanban board showing daily tasks

the list view of tasks is too overwhelming, even when using the filter to narrow options. Can a Kanban system be used in AM either as its own task tab or drop down option, showing 3-5 columns of tasks; 'overdue' 'todays tasks', with a future view ...
Guest over 2 years ago in Tasks & Workflow 8 Planned

Additional filters for WIP

Currently there are no filters for WIP, so we cannot search by years, but have to download the full report.
Guest about 2 years ago in Invoicing & Finance 0

List out the deadlines for the upcoming month(s) for VAT and Accounts (and other options), not a bar chart.

The existing Task Deadline overview on the dashboard provides an odd looking bar chart but doesn't give any useful information at a glance I'd like to see an option to add a section to the dashboard where you can view a detailed list of client nam...
Guest about 3 years ago in Dashboard 2 Already exists

DD/MM/YYYY for when a subtask is done

Some of my tasks will take weeks until completed due to awaiting client info etc. And i believe it would be useful if when marking a subtask as complete, that there be an option where we can insert a date. This date would be the date that we under...
Guest 11 months ago in Tasks & Workflow 4

Risk Assessment - Date last completed filter

it would be great if we could add a filter to bookmarks that allows us to see the date in which the risk assessment was last completed for a client. for example, i would like a bookmark with the following columns: Client Manager Risk Assessment Le...
Guest 11 months ago in Reporting 0