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PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

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Ability to Log Meetings & Minutes

Would be really helpful to have the ability to add Client meetings dates (whether face-2-face or virtually via Teams, Zoom etc) and the ability to log minutes and updates from the meeting. It may be that it comes as an integration with another pie...
Guest almost 3 years ago in Clients 0 Already exists

If time is logged to a task, Task Progress should automatically move to "In Progress" rather than having to manually update the task.

If time is logged to a task, Task Progress should automatically move to "In Progress" rather than having to manually update the task.
Guest about 1 year ago in Time 1

client type - Soletrader

To have sole trader as a selectable client type
Guest over 1 year ago in Clients 0

Global resources available to all clients

Make it possible to upload documents, so all of the clients of certain client types (e.g. limited company, self-assessment, sole trader) can access guides (or this type of document) without us having to upload them individually. Custom forms can b...
Guest almost 2 years ago in Other 0

Timeline View

Timeline is a fantastic tool, albeit missing a few features to make it even more inclusive. Users have commented on Timeline standard view being flag format, not being easy to scan read. Could an option be added to provide switching to single colu...
Guest over 1 year ago in Other 0

Custome charge out rates for sevices. Not just by staff member

It would be great for small businesses to have the ability to use one member of staff for different tasks. So bookkeepping set at one rate, and accountacy service another. Small businesses may have limited staff, but lots of work.
Guest over 1 year ago in Invoicing & Finance 1

Speed up the moves from one page to the next

Speed up the moves from one page to the next. It takes too much time to use the system.
Guest 7 months ago in Client Portal 0

Workflows - filtering staff subtasks

The following idea would be very useful especially for long workflows, when several staff members need to complete subtasks on a workflow, and when there is not necessarily a chronological order of subtasks groups to be completed. For instance, fo...
David Martinelli 11 months ago in Tasks & Workflow 2

Export Timeline

The ability to export the timeline as a PDF and/or editable word document. This would be useful where the client requests a history of communication or for any audit purposes.
Guest about 1 year ago in Emailing 1 Already exists

TIME OFF IN LIEU

We have staff who have time off in lieu and then make up their time later. We need to see how much time the staff owes or company owes them. We had a meeting with Killian to try and find a way around this but no solution was found as minus hours a...
Guest 4 months ago in Time 0 Need more feedback