Skip to Main Content
ADD A NEW IDEA

Pinned ideas

PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Enhanced reporting features and ability to export from various screens

it would be useful to be able to run reports on lists of clients who are not/are portal registered, unsigned/signed documents etc with option to add in columns so it can be exported to filter by manager/office location (we use client code to diffe...
Guest over 2 years ago in Administration 0

I want my employee to be "notified" when I reassign a task.

No description provided
Guest over 1 year ago in Tasks & Workflow 0

Custome charge out rates for sevices. Not just by staff member

It would be great for small businesses to have the ability to use one member of staff for different tasks. So bookkeepping set at one rate, and accountacy service another. Small businesses may have limited staff, but lots of work.
Guest over 1 year ago in Invoicing & Finance 1

Edit notes

Ability to edit manually entered notes would be helpfull. :)
Guest over 1 year ago in Clients 5 Need more feedback

If time is logged to a task, Task Progress should automatically move to "In Progress" rather than having to manually update the task.

If time is logged to a task, Task Progress should automatically move to "In Progress" rather than having to manually update the task.
Guest over 1 year ago in Time 1

Portal Registration

We are in the process of inviting our existing clients to register for the portal, however the list of clients is not searchable - can this function be added to save us scrolling through every unregistered client?
Guest almost 3 years ago in Administration 0

Email manager- Supplier email tracking

In Email manager, emails are automatically stored in a clients timeline if the email address matches their account, however I receive emails from suppliers, which would be good to track in a timeline the same way. At the moment I have to go in and...
Clare Byrne 4 months ago in Emailing 0

Additional contacts on company record from drop down list

When adding additional contacts on a client file i.e additional directors / PSCs there is currently no way of linking them to the client unless they are signed up to other individual services. It would be helpful if under the contacts tab this giv...
Guest 8 months ago in Clients 0

Payroll additional Automatic tasks such as send P60, send end of year reports and different payslip periods

Currently Payroll setup create tasks monthly. It would be good to also auto create tasks yearly for sending P60 and End of year submissions Also have a different option for Weekly, 4 Weekly and monthly payslips
Guest about 3 years ago in Tasks & Workflow 0 Planned

Email attachments needed for replies on BM client timeline

Currently there is no option to attach files to replies within the BM timeline on the client record, if you need to attach anything you have to create a new email losing the original email thread. Can we please have this added as it means we don't...
Mairéad Swanton over 1 year ago in Emailing 6 Planned