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PINNED Default Document Folder Structure
In addition to the failure of Bright Manager to enable accountants to set up a default document folder structure e.g. Documents from accountant Documents from client Out of date and amended documents Scanned documents to client I understand that c...
PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...

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Select Email Recipient from Contact List

Manual Emails can currently be sent from a Client File or Task List with the recipient prepopulated which is a great time-saving feature of AM. However, additional recipients must be manually typed - let us know how important adding recipients by ...
Jon Ellis about 3 years ago in Emailing 0 Planned

Indicator Id Checks are complete

Make it clearer ID checks are completed
Jon Ellis about 2 years ago in Clients 0 Already exists

Email Signature Template

We have started using the Email Signature Template for staff email sign off and Automated records request emails, however when you type up a basic email you cannot see the template details at the bottom just the name of the template - I think it s...
Mairéad Swanton over 1 year ago in Emailing 0

function to delete notifications

we have currently 25,000 notifications and are only able to achive, it would be nice to have a delete option so that they can be referred to and kept on top of with ease. currently there are just too many for us to sift through and manager as they...
Guest over 1 year ago in Administration 0 Will not implement

Allow multiple open tasks per client service

Add the option to allow multiple tasks to be created for a service (per client). Example use case: Task is overdue (or not completed) in time prevents the trigger of the next automation email. A simple workaround could be to include an option on t...
Guest over 1 year ago in Tasks & Workflow 1

Work in Progress (WIP) Diary

Accountants often need to keep an ongoing record of client interactions, calls, emails, decisions, agreements, and next steps. That isn’t well served by the current Notes function. These details are crucial for continuity, handovers, and complianc...
Guest 8 months ago in Clients 0

LLP Link to Companies House

LLP companies do not show a "View On Companies House" link at the top of the Contact card. Please could it be considered to include the link on LLP clients where the company number has been set.
Guest over 1 year ago in Administration 2 Will not implement

remove the wording director for a contact

You can only add two people as a contact so if a company had more than two directors there is no feature to add " director" wording so the database is then inconsistant
Guest 8 months ago in Clients 0

Add ADMIN role in addition to Partner & Manager

I was wondering if at extra internal role could be added - Partner, Manager and new role of ADMIN. Then a member of the admin team could receive all the notifications as well rather than it all being on the client manager. Currently for admin team...
Guest over 1 year ago in Administration 2 Planned

Enhanced reporting features and ability to export from various screens

it would be useful to be able to run reports on lists of clients who are not/are portal registered, unsigned/signed documents etc with option to add in columns so it can be exported to filter by manager/office location (we use client code to diffe...
Guest about 2 years ago in Administration 0