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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...

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Showing 545 of 545

Zapier - make all data fields available

The data fields that are currently available to Zapier are fairly limited. There is quite a lot of information collected in our CRM that I want to push into AM when a prospect becomes a client that I still have to do manually, and similarly data w...
Guest over 2 years ago in Integrations 2

Task priority feature

Add a field to flag clients by priority and be able to filter them so you can see the priority tasks.
Guest 9 months ago in Tasks & Workflow 0

Email Signature Template

We have started using the Email Signature Template for staff email sign off and Automated records request emails, however when you type up a basic email you cannot see the template details at the bottom just the name of the template - I think it s...
Guest about 1 year ago in Emailing 0

To be able to set office hours so automated emails don't go out after hours

Our office hours are 8:30am-5pm. We ask our staff not to send emails out of hours but then we have automated emails going out at 18:09 which goes against our policies. We were told the only way to do this would be to manually pause and unpause the...
Guest over 1 year ago in Emailing 1

BrightPay Integration

It would be amazing to get an integration between the task list and BrightPay/BrightPay Connect. Automation makes my life so much easier as a single person payroll bureau, and this would reduce me having to flick between both software all the time...
Guest over 2 years ago in Integrations 0

BCC/CC replies from timeline as well as other manual emails

Currently we can select to be automatically BCC into manual emails but this does happen when the manual email is sent as a reply from the client’s timeline
Guest 10 months ago in Emailing 1 Already exists

List out the deadlines for the upcoming month(s) for VAT and Accounts (and other options), not a bar chart.

The existing Task Deadline overview on the dashboard provides an odd looking bar chart but doesn't give any useful information at a glance I'd like to see an option to add a section to the dashboard where you can view a detailed list of client nam...
Guest over 2 years ago in Dashboard 2 Already exists

Client with multiple companies

Will there be an option added to allow an email address be added to more than one client? We would have several clients who have multiple businesses / companies but would use one contact email address for convenience. The portal registration is no...
Guest 6 months ago in Client Portal 0

Allow multiple open tasks per client service

Add the option to allow multiple tasks to be created for a service (per client). Example use case: Task is overdue (or not completed) in time prevents the trigger of the next automation email. A simple workaround could be to include an option on t...
Guest about 1 year ago in Tasks & Workflow 1

Ability to Log Meetings & Minutes

Would be really helpful to have the ability to add Client meetings dates (whether face-2-face or virtually via Teams, Zoom etc) and the ability to log minutes and updates from the meeting. It may be that it comes as an integration with another pie...
Guest over 2 years ago in Clients 0