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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...

All ideas

Widen the scope of the 'Bulk Action' tool

Currently the Bulk Action button only offers either to 'Complete' or 'Reassign' tasks. It would be useful to extend these options to include more of the common status types, e.g. 'Records Requested', 'Ready to file', 'Awaiting approval' etc. For j...
Neil Reddin 4 months ago in Tasks & Workflow 2

Remove VAT section from NON VAT clients

For NON VAT clients there is a section for VAT, and its set to Bi Monthly and has a VAT registration number in. But they arent a VAT client so this is incorrect Also it would create tasks which are not needed
Guest over 1 year ago in Administration 0

Expenses

It would be useful to be able to add an expense to a client for example if i am sending records or letters and sending it registered post, this cost should be able to be put on the time sheet to include in the billing,
Vanessa Ennis over 1 year ago in Invoicing & Finance 4

Daily To-Do List

Create a to-do list on the dashboard where you can either type something in for each line or you can add a task to the list. Then once completed, click complete to remove the line from your to-do list (and mark the task as complete).
Guest almost 3 years ago in Dashboard 0

When uploading document take you straight to the email that is produced so that it can be amended.

When uploading documents I usually want to be able to amend the email that is to be sent notifying the client of the document. It would be useful to go straight that email.
Guest 7 months ago in Documents 2 Already exists

New & Archived Client Report

It would be useful if we could run a report to see which clients have joined in a particular month and which clients have been archived.
Guest about 2 years ago in Reporting 1

Email manager- Supplier email tracking

In Email manager, emails are automatically stored in a clients timeline if the email address matches their account, however I receive emails from suppliers, which would be good to track in a timeline the same way. At the moment I have to go in and...
Clare Byrne 2 months ago in Emailing 0

Improve WIP Export

Improve WIP export function to include advance filters (including time periods and current/invoiced/cleared) to allow external analysis more easily
Jon Ellis about 3 years ago in Invoicing & Finance / Tasks & Workflow / Time 2

Access to client related tasks directly from the client's main page

Someone did say to me today that it would be good if you could move directly from a client's main dashboard/page directly to the list of tasks on the Tasks page, where all the jobs are listed for this client only. I agree with them. Currently, you...
Guest over 1 year ago in Dashboard 5 Will not implement

Automated emails subject line editing - allow using clients & accounts variables

It is great that we can now edit automated emails subject lines. However, I have just found out from the support desk that clients and accounts variables cannot be used when editing automated emails subject lines. It would be useful to be able to ...
David Martinelli over 1 year ago in Emailing 0 Planned