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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

document upload notification to all associated staff

It would be useful if the staff associated to the client in staff tasks were notified of clients uploading documents not just the manager of the client as it is more relevant to them.
Guest 12 months ago in Clients 1

Like a bulk email - can a document be bulk uploaded to the portal for all clients registered

No description provided
Mairéad Swanton 10 months ago in Client Portal 0

Client Portal - Clients cant find documents

It would be better if when the client lands into the portal from the email link, that they can see straight away what we have just uploaded for them, either by them clicking on a notifications bell/button, that has a number of 'unread' notificatio...
Guest 10 months ago in Client Portal 0

Allocate 3rd Party consultancy Fees to client WIP ledger

We incur 3rd party fees/invoices/costs on behalf of our clients. We require Bright Manager to be able to allocate these costs to clients in the wip ledger, to enable these costs to be included in invoices when issuing client invoice/fee
Guest 8 months ago in Invoicing & Finance 0

e-signature field placement

Need to be able to place the e-signature field in specific sections of PDF, such as on the Directors report and balance sheet in annual accounts. It's not adequate to have a client simply e-sign the end of the document. That might do for authorisa...
Guest about 3 years ago in Documents 12

Client Debtor Receipt Allocation

Currently you can only mark client Invoice as paid or not. Allow payment on account and/or part payment of client invoices
Guest 8 months ago in Invoicing & Finance 3

Client Aged Debtor List Reporting

Add debtor list export function
Guest 8 months ago in Reporting 3

Could WIP total be added to the client list screen

It would be very useful to add the total WIP figure as an option on the client list screen for reporting. It would help understand at a glance client status and lockup.
Guest over 1 year ago in Reporting 1

Manager Name

Would it be possible to have the manager name next to the client name when the search bar brings up suggestions when searching for a client
Guest 7 months ago in Clients 7

It would be great to be able to see if a client has downloaded a document

On our previous document repository system, we could see when a client had downloaded a document as a field on the same page and would know that they had at least acknowledged it's existence. Helps with chasing signoffs and client engagement.
Guest almost 2 years ago in Client Portal 1 Planned