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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Make "director" clickable to filter

I would like to send an email to directors but BM does not have the functionality to do this.
Guest 12 months ago in Administration 0

New & Archived Client Report

It would be useful if we could run a report to see which clients have joined in a particular month and which clients have been archived.
Guest over 2 years ago in Reporting 1

Ability to split link between accounts and tax return progress

At the moment, if you change the progress on self employed accounts, the change is mirrored against the client's tax return. I may have the situation where accounts are "awaiting approval" but the tax return is "records requested" - the progress s...
Mark Dorrill 10 months ago in Tasks & Workflow 0

Remove VAT section from NON VAT clients

For NON VAT clients there is a section for VAT, and its set to Bi Monthly and has a VAT registration number in. But they arent a VAT client so this is incorrect Also it would create tasks which are not needed
Guest almost 2 years ago in Administration 0

Start a time recording at the previous end time

Timesheet segments are in 15m intervals, so if a box is clicked it will start at 00, 15, 30 or 45. If there is a time entry already recorded on a day, it would make sense for the next entry to automatically begin at the end of this previous entry....
Guest 7 months ago in Time 0 Planned

People - Not Registered on Portal List

From Clients >People Portal Registration> Not registered on portal, it would be useful to see on this list which clients have been sent the client portal registration link and when. I am sending the link on a client by client basis but the l...
Mairéad Swanton over 1 year ago in Client Portal 0 Planned

Improve WIP Export

Improve WIP export function to include advance filters (including time periods and current/invoiced/cleared) to allow external analysis more easily
Jon Ellis about 3 years ago in Invoicing & Finance / Tasks & Workflow / Time 2

Time recording to include progress notes, latest actions and option to complete

when you add time to a task, there should be an option to complete the task within the time recording section as well as having the option to update the latest action, instead of having to click into other sections of the website. this would be mo...
Guest 12 months ago in Time 0

Expenses

It would be useful to be able to add an expense to a client for example if i am sending records or letters and sending it registered post, this cost should be able to be put on the time sheet to include in the billing,
Vanessa Ennis over 1 year ago in Invoicing & Finance 4

Tasks filters and sorting improvements - Client field

Hi there, I would like to suggest an improvement idea in order to be able to quickly find the information and data users are after. Could you please add a 'client name' field in task filters? Many thanks, David M
David Martinelli 5 months ago in Tasks & Workflow 0