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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

can we have a P11D reminder email automation like the tax return reminders

No description provided
Guest 11 months ago in Emailing 0

Additional contact but with no approval rights

Currently a maximum of two contacts have access to, eg, a company's portal and documents. We have several clients who have administrators or finance personnel, and these need to upload and download documents but not approval rights. I understand t...
Liz Coleman 10 months ago in Client Portal 2

Scheduled/delayed notifications - ability to see a list of them and to edit/delete them

Hi there, I hope everyone is doing OK. I needed to double check if I had set up a delayed/scheduled notification for something I had to do/check in the future. I could not find where to check delayed/notifications. I asked the AI assistant where I...
David Martinelli about 1 month ago in Administration 0

Notes box for cleared wip

when you clear wip it just automatically disappears, would be useful to have a box where you can write notes on why you've cleared, who has done it etc
Emma-Lee Flack 4 months ago in Time 0

Ability to create letters

It would be great to be able to create letters for posting within AM, using the data already held. Not only would client addresses etc be pre-populated, but the letters would be retainied 'in the cloud'
Guest about 3 years ago in Documents 6

Registered Address

Would it be possible that if the client account registered address is the same as the accountancy practice that the reminders for HMRC authorisation codes are turned off/ supressed Maybe a toggle to say send auth code reminders if it cant be an au...
Isabel Jones about 1 month ago in Client Portal 0

Automation of the task updated to "awaiting approval" when a document is uploaded for a client to sign.

Just wondering if I’m missing something in Bright Manager as I’m uploading documents for clients to sign and then manually marking the task as “awaiting for approval”. Is there any way that this can be automated?
Guest 8 months ago in Tasks & Workflow 0

An overview of upcoming deadlines

It would be great to have a feature on the Overview page that allows us to see what is outstanding for a specific type of tax instead of every single tasks within the next 4 weeks. It is currently the beginning of December and we are currently try...
Guest 6 months ago in Dashboard 4

Task List Export

It would be useful to be able to export the task list as a simpler version, that shows the client, the job stage, latest job stage, and notes as a PDF file as well as a CSV version
Guest 3 months ago in Tasks & Workflow 0 Will not implement

Cross Billing

For a married couple, we may invoice both partners in one invoice on separate invoice lines, instead of issuing a separate invoice for each individual. Therefore, it would be useful for the 'Allocate to Invoice' function to allow WIP to be assigne...
Guest 6 months ago in Invoicing & Finance 1