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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...

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Showing 555 of 555

Add ability to amend individual fields directly from the Client List.

It would be useful to be able to change fields directly from the Client listing, so that it isn't necessary to go into the full client record. I'm specifically referring to fields which have are in a drop-down format, such as the assigned manager/...
Guest 7 months ago in Clients 2

Time recording to include progress notes, latest actions and option to complete

when you add time to a task, there should be an option to complete the task within the time recording section as well as having the option to update the latest action, instead of having to click into other sections of the website. this would be mo...
Guest 8 months ago in Time 0

Integration between AM and TaxCalc

Many practices use AM and TaxCalc has to have a large percent of market share for Tax/Accounts prep. Once upon a time, there were plans to integrate the two TaxCalc practice management is terrible, and they would gain from having some integration
Guest almost 3 years ago in Integrations 2 Will not implement

Start a time recording at the previous end time

Timesheet segments are in 15m intervals, so if a box is clicked it will start at 00, 15, 30 or 45. If there is a time entry already recorded on a day, it would make sense for the next entry to automatically begin at the end of this previous entry....
Guest 4 months ago in Time 0 Planned

Could WIP total be added to the client list screen

It would be very useful to add the total WIP figure as an option on the client list screen for reporting. It would help understand at a glance client status and lockup.
Guest over 1 year ago in Reporting 1

Payroll General Notes Popup

I keep asking/pleading would it be possible for the developers to enable the General Notes for Payroll service tasks to be visible in the new view task list, they used to be visible as a pop up in the old view task lists, if you hovered over the “...
Guest over 1 year ago in Tasks & Workflow 2 Planned

TIME OFF IN LIEU

We have staff who have time off in lieu and then make up their time later. We need to see how much time the staff owes or company owes them. We had a meeting with Killian to try and find a way around this but no solution was found as minus hours a...
Guest about 2 months ago in Time 0 Need more feedback

It would be great to be able to see if a client has downloaded a document

On our previous document repository system, we could see when a client had downloaded a document as a field on the same page and would know that they had at least acknowledged it's existence. Helps with chasing signoffs and client engagement.
Guest over 1 year ago in Client Portal 1

NPS Questionnaire on completing a task

Being able to send out an NPS (net promoter score) survey every time a task is completed will allow a company to work out their NPS and compare this against all other firms and use it to benchmark their own customer satisfaction internally. It wil...
Guest 4 months ago in Clients 0

Bookmark for AML Checks

Add a function to highlight when an AML check is due
Jon Ellis almost 2 years ago in Clients 0 Will not implement