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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Subtasks and groups - adding & moving items with more flexibility

It would be useful if you could add/move/click/drag/insert subtasks groups and subtasks with more flexibility. For instance, when adding a new subtask or group, it would be great if you could insert the new item above or below and existing subtask...
David Martinelli about 3 years ago in Tasks & Workflow 0

Pricing within the services to show a price for combined Prices in tasks.

Currently you can complete a price under the service in the services section on the client folder. This appears in the task. I would Like the combined Pricing to appear. If I put a price of account at £100, and payroll at £50. The only price appea...
Guest about 3 years ago in Tasks & Workflow 0

Create Document From Email Attachment

This was on the Roadmap, under consideration. Would be great to see this function
Guest about 3 years ago in Emailing 0

Templates for notifications and in Workflow have a option to do a notification

We do a notification when a workflow reaches the next person in the flow. We have to do this manually. It would be good to be able to pick a template of automate a notification i.e The accounts are ready to review to the next person in line, Simil...
Guest about 3 years ago in Tasks & Workflow 0

Custom Forms for use by Accountants

I use Custom form for our annual review. But to access it I need go come out of AM go to portal and complete the form in there. It would be helpful that I can complete the form from Accountancy manager or to have a section (may be in resources) To...
Guest about 3 years ago in Administration 0

Amend sender of automated reminders

We need the ability to set the sender of automated reminders to someone other than the task or client owner. As an example, we would like our payroll reminders to be issued from our payroll@ email address which is a shared email. We are currently ...
Guest about 3 years ago in Emailing 1

E-mail : It would be good to create folders that we file unlinked e-mails and rules to automate e-mails to the folder.

This will save time moving unlinked e-mails, and give a chance to see connected e-mails in one place.
Guest about 3 years ago in Emailing 0

E-mail: Would be good to have e-mails from other E-mail Accounts such as Microsoft shared accounts.

We have a Payroll only e-mail, It would be good to allow e-mail in to AM from shared accounts connected to the original e-mail.
Guest about 3 years ago in Emailing 0

Custom Forms to have a option to Add a Picture or a link to a video.

When client is completing a form, it would be good to have the option to link create a video so that we can do a video to help them through the form.
Guest about 3 years ago in Other 0

Custom Forms to have an option to have a signature

Once Client has completed an custom form. Then have the option to ask the client to signed. An example this may be a the client fee is taken from Tax refund and client confirming there bank details for the refund.
Guest about 3 years ago in Other 0