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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...

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Create Document From Email Attachment

This was on the Roadmap, under consideration. Would be great to see this function
Guest almost 3 years ago in Emailing 0

Templates for notifications and in Workflow have a option to do a notification

We do a notification when a workflow reaches the next person in the flow. We have to do this manually. It would be good to be able to pick a template of automate a notification i.e The accounts are ready to review to the next person in line, Simil...
Guest almost 3 years ago in Tasks & Workflow 0

Custom Forms for use by Accountants

I use Custom form for our annual review. But to access it I need go come out of AM go to portal and complete the form in there. It would be helpful that I can complete the form from Accountancy manager or to have a section (may be in resources) To...
Guest almost 3 years ago in Administration 0

Amend sender of automated reminders

We need the ability to set the sender of automated reminders to someone other than the task or client owner. As an example, we would like our payroll reminders to be issued from our payroll@ email address which is a shared email. We are currently ...
Guest almost 3 years ago in Emailing 1

E-mail : It would be good to create folders that we file unlinked e-mails and rules to automate e-mails to the folder.

This will save time moving unlinked e-mails, and give a chance to see connected e-mails in one place.
Guest almost 3 years ago in Emailing 0

E-mail: Would be good to have e-mails from other E-mail Accounts such as Microsoft shared accounts.

We have a Payroll only e-mail, It would be good to allow e-mail in to AM from shared accounts connected to the original e-mail.
Guest almost 3 years ago in Emailing 0

Custom Forms to have a option to Add a Picture or a link to a video.

When client is completing a form, it would be good to have the option to link create a video so that we can do a video to help them through the form.
Guest almost 3 years ago in Other 0

Custom Forms to have an option to have a signature

Once Client has completed an custom form. Then have the option to ask the client to signed. An example this may be a the client fee is taken from Tax refund and client confirming there bank details for the refund.
Guest almost 3 years ago in Other 0

Workflow flow e-mails have its own section in templates

At present when you do a workflow you can select an e-mail in the sequence. The choice of templates for this e-mail comes from the canned section in templates. The problem with this way of doing it, is you have to have place holders for the workfl...
Guest almost 3 years ago in Tasks & Workflow 0

Accountant Audit Custom Form option

We have to do internal audits as part of out compliance. Custom forms are by Client. It would be great to be able to design our own internal audit form and it is accessible from the main menu, maybe under resources
Guest almost 3 years ago in Administration 0