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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Improvement of Task Filter re Accounts Irish

When I select to filter tasks by Accounts Irish it shows me both the Accounts Preparation and CRO deadline task. There is no build in option to allow me to only see the Accounts Preparation task
Guest about 2 years ago in Tasks & Workflow 0

Option to enter task deadline date when creating recurring task

When creating a recurring task the only date options are to enter the task creation date, and the days until the deadline. It does not allow you specify the deadline date, say 30th of June. Specify deadline would be more useful that having to calc...
Guest about 2 years ago in Tasks & Workflow 0

Remove e mail generation to clients after each document upload. Or at least have the option to remove.

We dont need email for each upload. For example, an accounts pack required at least 5 documenst upload which means 5 different emails generated for the same thing that we need to delete.
Guest about 2 years ago in Emailing 0

Updates to global automation need to be picked up on client records

We have noticed that when you update automation settings for the days chasing emails, these settings are only applied to new clients, not to existing clients When the global settings are updated all clients linked to the global settings should upd...
Guest about 2 years ago in Emailing 0

Ability to switch from bespoke to global automation

We have learnt that once you put clients on bespoke automation for a task there is no way to switch back to the global automation settings for that client - this needs ot be available
Guest about 2 years ago in Administration 0

Have an option to add Main contact name to Tasks list

Currently the Task list shows the client, task, progress and deadline. Being able to add the main contact name to the list gives the advantage that when reviewing the list of outstanding tasks to be completed you may not recognise the company's na...
Guest about 2 years ago in Tasks & Workflow 0

Control the frequency of prospect emails

I'm aware the frequency of prospect emails are initially sent based on the timescale set in our settings, however from then on I'm receiving them too often and would like to be able to change the frequency. Therefore I would like to be able to con...
Guest about 2 years ago in Other 0

Allow an 'admin user' to bulk upload data from spreadsheet

Currently a bulk upload can only be done via the resources section for AM to upload new information and with no particular time-scale. I would like to be able to bulk import new or revised data from a spreadsheet when I need to.
Guest about 2 years ago in Integrations 0

Allow Christian name only to be picked up in automated letters

To make automated letters feel more personal
Guest about 2 years ago in Emailing 0

New field to allow Manager & Partner email addresses to be used in automated letters

New field to allow Manager & Partner email addresses to be used in automated letters. This help make the feel of automated letters more personal.
Guest about 2 years ago in Emailing 0