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PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Don't send reminder emails over the weekend for some clients

Majority of the clients are okay with receiving email reminders over the weekend. For those who prefer not to be contacted over the weekend it would be nice to opt them out in automation settings.
Miriam Sackie-Mensah almost 2 years ago in Emailing 0

Timesheet be able to add time by selecting internal refrence

Add additional ways to select client such as internal reference on time log.
Guest almost 2 years ago in Time 0

Permanent Client Notes - The ability to save a note against a certain task permanently

When adding notes to tasks, the progress notes disappear once a task is complete. This suggestion is to add a new note type that can be added from the client record which remains in place after the task has been completed. I think this needs to be...
Guest about 2 years ago in Clients 0

Remove "Hide Task Progress" from "My Settings" if Workflow is turned on

If the Workflow is turned on then the hide/remove the Hide Task Progress option from Settings.
Guest about 2 years ago in Other 0

Batched timesheet

Assigning multiple clients to the same task, when updating timesheet. Currently it it quite time consuming to put individual clients, for the same task that I have completed for multiple clients.
Guest about 2 years ago in Time 0

Allow Client Manager to remove emails allocated to a client

Currently only the person who sent or received an email can reallocate emails from being allocated to clients. It would be useful to allow the Client Manager the option to remove irrelevant emails from the Client timeline rather than relying on ot...
Guest about 2 years ago in Emailing 0

Option to adjust Account Preparation Deadline to date other than CRO deadline

At present the Account Preparation task is generated with the final CRO B1 annual return date as the deadline date. There is no option to change the deadline date, such as for regulated entities whose accounts needed to be signed off within six mo...
Guest about 2 years ago in Tasks & Workflow 0

Improvement of Task Filter re Accounts Irish

When I select to filter tasks by Accounts Irish it shows me both the Accounts Preparation and CRO deadline task. There is no build in option to allow me to only see the Accounts Preparation task
Guest about 2 years ago in Tasks & Workflow 0

Option to enter task deadline date when creating recurring task

When creating a recurring task the only date options are to enter the task creation date, and the days until the deadline. It does not allow you specify the deadline date, say 30th of June. Specify deadline would be more useful that having to calc...
Guest about 2 years ago in Tasks & Workflow 0

Remove e mail generation to clients after each document upload. Or at least have the option to remove.

We dont need email for each upload. For example, an accounts pack required at least 5 documenst upload which means 5 different emails generated for the same thing that we need to delete.
Guest about 2 years ago in Emailing 0