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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED BrightManager Public API — Read-Only (Clients & Tasks)
We're exploring a read-only public API for BrightManager, and want to hear from interested practices. Clients Tasks Custom fields Workflow status Read-only — no write/update actions Who this is for: Practices keeping data current in ...

All ideas

Time logged by task to be a column on the Export download

Hi, could the time logged (hours) be a new column in the Task export . The idea would be by having these extra columns it would allow me to compare the time logged to the time estimated time for each task. It would highlight tasks that are running...
Guest about 1 year ago in Reporting 1

Under Clients/Client list. The columns filter/button. Have the list split in the sections. To make it easier to find column required

When you are preparing a list of client, When you pick the columns, it appears as a long list. It is not easy to find what you need. If you had headers to break up the list such as services. It would be easier.
Guest over 2 years ago in Clients 3

Onboarding Workflow - Overall View

We are looking at using BM Workflow to deal with our onboarding processes.It is currently controlled by an unwieldly spreadsheet. For this to work we need the ability to report on all clients within the onboarding workflow and to see at what stage...
Guest over 2 years ago in Tasks & Workflow 0

Having the ability to block access to NI number, date of birth and personal UTR number from certain staff (users)

These are personally identifiable information as per GDPR, and staff members who deal with limited company clients only do not need to have access to personal information relating to directors of the same companies.
Guest over 2 years ago in Administration 0

Automated Time Log Suggestions

Problem: Manually tracking and logging time is often forgotten or done in a rush, leading to inaccuracies and missed billable hours. Proposed Solution: We’re exploring an AI feature that tracks user activity across BrightManager and suggests time ...
James Reilly about 1 year ago in Artificial Intelligence 0

Smart Document Management with AI

Problem: Uploading, categorising, and assigning documents to the correct client or job is a repetitive task that takes up valuable admin time and can lead to misfiled documents or inefficiencies in locating the right files later. Proposed Solution...
James Reilly about 1 year ago in Artificial Intelligence 0

ability to mark invoices as paid even when they are no longer linked to quick books

We no longer use Quickbooks integration but the invoices raised when it was linked to our BM means I cant edit the invoices or mark them as paid (unless paid in full), also i cant add a part payment on these invoices either as they were done in BM...
Vanessa Ennis about 1 year ago in Invoicing & Finance 0

Organised note section

Currently the notes section for clients is not efficiently organised. Having folders/filters/categories would help improve this.
Guest over 2 years ago in Clients 0

Option to enter time in hours or minutes, or time start and time end

The time recording system is overly complex by only allowing time entered in minutes. It would be more user friendly if you could enter the time in hours, or by start to end time. For example full day activities like annual leave currently must be...
Guest over 2 years ago in Time 0

Add/Edit "Progress" options/status in Tasks menu

Other Progress options would be "Filed", "Submitted", "Account on Hold" etc
Guest over 2 years ago in Tasks & Workflow 0