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Pinned ideas

PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...

All ideas

Remove (X days until deadline) from automated reminders

Please add the option to exclude the (X days until deadline) from the subject line of automated reminders. Clients are ignoring the content of the reminders which may have an earlier deadline, and only see that they have X number of days to action...
Guest about 3 years ago in Emailing 0

Previous Incomplete Task Continuation

In Bright Manager, we often have incomplete tasks from the previous period that overlap with the need to open new-period tasks to ensure workflow continuity. To avoid duplication and preserve workflow progress, we manually update client profiles t...
Guest about 1 year ago in Tasks & Workflow 3

Search issue in documents

In documents you cannot search on the home page for documents that are saved in a sub-folder. If clients are using sub-folders and saving a lot of documents this would be incredibly useful
Guest about 2 years ago in Documents 0

Under Clients/Client list. The columns filter/button. Have the list split in the sections. To make it easier to find column required

When you are preparing a list of client, When you pick the columns, it appears as a long list. It is not easy to find what you need. If you had headers to break up the list such as services. It would be easier.
Guest about 2 years ago in Clients 3

Having the ability to block access to NI number, date of birth and personal UTR number from certain staff (users)

These are personally identifiable information as per GDPR, and staff members who deal with limited company clients only do not need to have access to personal information relating to directors of the same companies.
Guest about 2 years ago in Administration 0

Permanently Favorite Recurring Tasks

To have the option to generate star recurring task would be helpful.
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 0

Search Task List Using Internal Reference Number

The system only recognises the names of clients, not their internal reference number, which creates confusion because the wrong task can be attributed to the wrong person, due to not being able to search for the internal reference number/unique re...
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 0 Already exists

Abilities to link Tasks if they have mutual dependencies

No description provided
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 0 Will not implement

Add a Period Start Date for Tasks

Would it be possible for the team to add in the period *start* date as a variable so we can communicate with our clients more clearly? Example:“Please provide us with bank statements for the period between 1st January 2020_(period start)_ – 31st D...
Miriam Sackie-Mensah about 3 years ago in Emailing  / Tasks & Workflow 0 Will not implement

Option to pick font style for e-Signatures

Users would like the option to choose the font style for e-sign to match their branding.
Miriam Sackie-Mensah about 3 years ago in Documents 0 Will not implement