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PINNED BrightManager Public API — Read-Only (Clients & Tasks)
We're exploring a read-only public API for BrightManager, and want to hear from interested practices. Clients Tasks Custom fields Workflow status Read-only — no write/update actions Who this is for: Practices keeping data current in ...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

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Contact details show the age of the individual

Helpful to have the age automatically shown in the client record directly calulated from the date of birth.
Guest 12 months ago in Clients 0

2nd email address for client

Clients often have a work and personal email. There should be an option for a second email address for the client . This was a request for a second email address for one of teh contacts, not another contact. I don't think this facility exists curr...
Guest 12 months ago in Clients 1

Incoming client emails - prompt to reply to client through BM

When we receive a client email on Outlook, is it possible to get a prompt somehow from BM to email back through BM? It's easy to forget and happens alot that we will reply through Outlook and then your reply is not recorded on the timeline, this p...
Mairéad Swanton 12 months ago in Emailing 0

2SV for client's own portal

Can the client portal be upgraded so that 2 step verification is available for clients to use when logging into their own portal? I have been asked a couple of times about this.
Liz Coleman almost 2 years ago in Client Portal 0

GDPR - Marketing & Contact Consent & Data Deletion policies

To have a menu item on the client portal that allows the client to set their own marketing consent options for GDPR would be very useful. We have them in our engagement letters and have them set as "no marketing" as a default, but allowing clients...
Guest almost 2 years ago in Administration 0

Email all contacts button

I believe that having a "Send email to all contacts" button on the client page would be a productive addition. I am aware this task can be done using filters, but I find the process just a bit cumbersome. You always get those companies where there...
Guest almost 2 years ago in Dashboard 0

Workflow - Not required - the button to complete Jobs in Section with in the workflow

Would be good to have a N/A button that fills all items within each section N/A. A good example would be a Self-assessment workflow. We have each part of the self-assessment divided into sections, Employment, Self-assessment, CGT etc , When you co...
Guest almost 2 years ago in Tasks & Workflow 3

See target dates in calendar format, but change the view from daily, weekly, monthly. Currently only monthly view.

No description provided
Guest almost 2 years ago in Tasks & Workflow 0

Default time types per staff member

Hi there, could it be possible to be able to add a 'default time type' for users so that when they use timesheets, their default time types doesn't have to be typed? Many thanks! :-D
David Martinelli about 3 years ago in Time 0

Part Records Received

When you record part records received, it would be helpful if you could see on task page what records were requested, instead of having to re-type this into progress note.
Guest about 2 years ago in Tasks & Workflow 0