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PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...
PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...

All ideas

An option to prevent the automatic email generated when document uploaded

In most cases I am deleting the automatic emails produced when uploading documents to be signed by a client, as I instead send a canned email with more information. Could we please have an option to remove this feature added?
Guest 11 months ago in Emailing 0

Time logged by task to be a column on the Export download

Hi, could the time logged (hours) be a new column in the Task export . The idea would be by having these extra columns it would allow me to compare the time logged to the time estimated time for each task. It would highlight tasks that are running...
Guest 11 months ago in Reporting 1

Automated Time Log Suggestions

Problem: Manually tracking and logging time is often forgotten or done in a rush, leading to inaccuracies and missed billable hours. Proposed Solution: We’re exploring an AI feature that tracks user activity across BrightManager and suggests time ...
James Reilly 11 months ago in Artificial Intelligence 0

Smart Document Management with AI

Problem: Uploading, categorising, and assigning documents to the correct client or job is a repetitive task that takes up valuable admin time and can lead to misfiled documents or inefficiencies in locating the right files later. Proposed Solution...
James Reilly 11 months ago in Artificial Intelligence 0

2SV for client's own portal

Can the client portal be upgraded so that 2 step verification is available for clients to use when logging into their own portal? I have been asked a couple of times about this.
Liz Coleman almost 2 years ago in Client Portal 0

GDPR - Marketing & Contact Consent & Data Deletion policies

To have a menu item on the client portal that allows the client to set their own marketing consent options for GDPR would be very useful. We have them in our engagement letters and have them set as "no marketing" as a default, but allowing clients...
Guest almost 2 years ago in Administration 0

Email all contacts button

I believe that having a "Send email to all contacts" button on the client page would be a productive addition. I am aware this task can be done using filters, but I find the process just a bit cumbersome. You always get those companies where there...
Guest almost 2 years ago in Dashboard 0

ability to mark invoices as paid even when they are no longer linked to quick books

We no longer use Quickbooks integration but the invoices raised when it was linked to our BM means I cant edit the invoices or mark them as paid (unless paid in full), also i cant add a part payment on these invoices either as they were done in BM...
Vanessa Ennis 11 months ago in Invoicing & Finance 0

Workflow - Not required - the button to complete Jobs in Section with in the workflow

Would be good to have a N/A button that fills all items within each section N/A. A good example would be a Self-assessment workflow. We have each part of the self-assessment divided into sections, Employment, Self-assessment, CGT etc , When you co...
Guest almost 2 years ago in Tasks & Workflow 3

See target dates in calendar format, but change the view from daily, weekly, monthly. Currently only monthly view.

No description provided
Guest almost 2 years ago in Tasks & Workflow 0