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PINNED AI-Assisted Prospect Qualification & Onboarding (Charlie)
Problem: Qualifying new prospects and getting them through AML and ID checks is one of the most time-consuming parts of taking on a client — chasing documents, verifying identities, repeating the same intake questions, and keeping everything compl...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

All ideas

Work flow views flexibility

It would be useful to see all the subtasks groups appearing when clicking on a task instead of just the current live subtasks group. This would be useful for lengthy workflows such as onboarding or accounts preparation tasks if several staff are i...
David Martinelli about 3 years ago in Tasks & Workflow 0

Custom Forms - A Option to make some questions required

This is so they can not skip important Questions.
Guest about 3 years ago in Administration 0

List and access all live tasks by right-clicking on a client in Clients view

In Clients view, it would be useful to be able to right click on a client to be able to open a separate tab which lists all the live tasks for the clients. To see all tasks allocated to a client, at present, one has to either open a separate windo...
David Martinelli about 3 years ago in Clients 1

Overview - personal dashboard with your own tasks/subtasks, their deadlines, and services categories

It would be useful to be able to see a personal dashboard, perhaps in the overview menu, with all your allocated tasks/subtasks by category of services (accounts, bookkeeping, payroll, other) and that can be configured by either client a-z, deadli...
David Martinelli about 3 years ago in Tasks & Workflow 1

To have alternative chasing records template on which you automate closer to deadlines

When getting chasing e-mails going out to client for records, We need to stress the urgency when we get closer to the deadline, Our Friendly e-mail that we sent before that has not worked so far, So it would be great to have automotive chase lette...
Guest about 3 years ago in Administration 0

Mass change target dates

To be able to mass select tasks and mass change the target dates
Guest about 3 years ago in Tasks & Workflow 0

Overview page details - Task Progress Overview

On the overview page it shows the "Task Progress Overview". however there is no way to client and understand where which data comes from, and what specific clients this information relates to.
Guest over 1 year ago in Tasks & Workflow 0

Signed Documents - do it all in one place

When a client e-signs a tax return, I download it to their client folder on my PC and then print it out (I know, but I still like paper !!). Currently, from the "Signed Documents" screen, I have to go into each client to do this, then back to the ...
Guest over 1 year ago in Documents 0

Different Coloured Stars for Favorite Tasks

Would be helpful to have 3 different star colours that can prioritise the star task. Red : Priority 1Amber : Priority 2Green : Priority 3
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 0 Planned

Update Client on Tasks Updates Via Email

Do you have the capacity to send sms messages or emails to clients letting them know the status of a job each time it moves on?
Miriam Sackie-Mensah about 3 years ago in Tasks & Workflow 0 Already exists