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PINNED AI-Assisted Task Prioritisation
Problem: Staying on top of task priorities, status updates, and workflow changes can be hard - especially during busy periods or when multiple team members are involved. Proposed Solution: We’re exploring AI functionality that helps prioritise tas...
PINNED Intelligent Email Management
Problem: Emails contain important context for jobs and tasks, but manually linking them (and their attachments) to client records or specific jobs is tedious and prone to being missed. Proposed Solution: We’re considering an AI assistant that pars...

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Showing 557 of 557

Allow Client Manager to remove emails allocated to a client

Currently only the person who sent or received an email can reallocate emails from being allocated to clients. It would be useful to allow the Client Manager the option to remove irrelevant emails from the Client timeline rather than relying on ot...
Guest almost 2 years ago in Emailing 0

Option to adjust Account Preparation Deadline to date other than CRO deadline

At present the Account Preparation task is generated with the final CRO B1 annual return date as the deadline date. There is no option to change the deadline date, such as for regulated entities whose accounts needed to be signed off within six mo...
Guest almost 2 years ago in Tasks & Workflow 0

Improvement of Task Filter re Accounts Irish

When I select to filter tasks by Accounts Irish it shows me both the Accounts Preparation and CRO deadline task. There is no build in option to allow me to only see the Accounts Preparation task
Guest almost 2 years ago in Tasks & Workflow 0

Option to enter task deadline date when creating recurring task

When creating a recurring task the only date options are to enter the task creation date, and the days until the deadline. It does not allow you specify the deadline date, say 30th of June. Specify deadline would be more useful that having to calc...
Guest almost 2 years ago in Tasks & Workflow 0

Remove e mail generation to clients after each document upload. Or at least have the option to remove.

We dont need email for each upload. For example, an accounts pack required at least 5 documenst upload which means 5 different emails generated for the same thing that we need to delete.
Guest almost 2 years ago in Emailing 0

Updates to global automation need to be picked up on client records

We have noticed that when you update automation settings for the days chasing emails, these settings are only applied to new clients, not to existing clients When the global settings are updated all clients linked to the global settings should upd...
Guest almost 2 years ago in Emailing 0

Ability to switch from bespoke to global automation

We have learnt that once you put clients on bespoke automation for a task there is no way to switch back to the global automation settings for that client - this needs ot be available
Guest almost 2 years ago in Administration 0

Have an option to add Main contact name to Tasks list

Currently the Task list shows the client, task, progress and deadline. Being able to add the main contact name to the list gives the advantage that when reviewing the list of outstanding tasks to be completed you may not recognise the company's na...
Guest almost 2 years ago in Tasks & Workflow 0

Control the frequency of prospect emails

I'm aware the frequency of prospect emails are initially sent based on the timescale set in our settings, however from then on I'm receiving them too often and would like to be able to change the frequency. Therefore I would like to be able to con...
Guest almost 2 years ago in Other 0

Allow an 'admin user' to bulk upload data from spreadsheet

Currently a bulk upload can only be done via the resources section for AM to upload new information and with no particular time-scale. I would like to be able to bulk import new or revised data from a spreadsheet when I need to.
Guest almost 2 years ago in Integrations 0